Have you heard? TennCare just rolled out a new version of its consumer-facing portal known as TennCare Connect. Now what?

As with any new web portal, users will have to learn to navigate a redesigned site with new or enhanced features. While this is welcoming and exciting news, recent history reminds us that software glitches will likely occur. The challenge becomes how best to prepare.

During this hour and a half webinar, we will be taking a deep dive into the new TennCare Connect portal. Attendees will learn how to use this consumer facing tool to not only help people apply but also to manage the application and renewal process.

This training is designed to help advocates understand how answers to specific questions about income, resources, and expenses can affect eligibility for a given category. Users armed with this information will be better positioned to identify and avoid potential pitfalls with the new TennCare Connect portal. This is particularly helpful when applying for the more complex categories of TennCare that have specific expense allowances and/or resource limitations.

This webinar is excellent for any advocate regardless of their knowledge level.